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Understanding 9/11xiv, 226 p. : 24 cm
Includes bibliographical references (p. 211-215) and index
The Impact of Cyberspace on Disputes and Dispute Resolution -- A Brief History of ODR -- Understanding the ODR Process -- Introducing the Fourth Party: The Critical Role of Technology -- Facilitating Agreement: ODR and Offline Dispute Resolution -- How Mediators Can Facilitate "Screen to Screen" Agreement: A Primer for Conflict Resolution Professionals Entering ODR -- Online Literature and Resources About ODR -- ODR Programs and Ventures -- CPR Institute for Dispute Resolution: Sample Domain Name Dispute Decision -- Square Trade Direct Negotiation Process -- Online Ombuds Office Dispute Transcript
Includes bibliographical references (p. 211-215) and index
The Impact of Cyberspace on Disputes and Dispute Resolution -- A Brief History of ODR -- Understanding the ODR Process -- Introducing the Fourth Party: The Critical Role of Technology -- Facilitating Agreement: ODR and Offline Dispute Resolution -- How Mediators Can Facilitate "Screen to Screen" Agreement: A Primer for Conflict Resolution Professionals Entering ODR -- Online Literature and Resources About ODR -- ODR Programs and Ventures -- CPR Institute for Dispute Resolution: Sample Domain Name Dispute Decision -- Square Trade Direct Negotiation Process -- Online Ombuds Office Dispute Transcript
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